Senin, 15 Januari 2018

Putting the Heart in Heartland


therightone.png
First, let me welcome you to Heartland Chevrolet. Whether you are a loyal customer or a first time purchaser we are happy to have you. At Heartland Chevrolet we love to engage with our customers and through this blog we are hoping to do so. By subscribing to our blog and social media accounts you are the first to hear about our special offers and unique inventory.
Heartland Chevrolet is located in Liberty, Missouri and was first opened in 1976. We are an award winning automotive dealership able to help you with new and pre-owned vehicles, service, body shop, and parts. As of April 2017, Heartland Chevrolet was recognized for being the fastest growing Chevrolet dealer in the Kansas City metropolitan area. This was the result of a year that Heartland Chevrolet experienced a 62% growth (2016). In order to receive such outstanding results, Heartland has made some significant changes that have put the “heart” back in Heartland.
HappyCustomer1
One of the first changes Heartland made was to our inventory. Over the past 15 months we have increased our pre-owned inventory by nearly 100 vehicles. As of today, we have about 170 new vehicles and 120 pre-owned on our lot. Our inventory changes by 13 vehicles per day. With a wider selection of pre-owned vehicles and a constantly changing inventory, our customers find exactly what they are looking for without having to settle.
Another change Heartland has made is our new partnership with Kelley Blue Book. We will compare the KBB offer to our Buying Manager’s offers. With more people bidding for your trade, you get the most for your trade-in. With our fast changing inventory and the need to keep our pre-owned inventory stocked, you can be sure to get a competitive trade value. With more trades comes better inventory and happier customers.
By now you’re asking, “So, what’s the secret sauce?” Is it our unique and constantly changing inventory or is it our competitive pricing? Maybe, it’s Heartland’s easy, fast and simple car buying process or possibly all three? Well, the answer is none of these. Sure, it takes these basic things in order for a car dealership to have short term success but they are not what makes us continue to grow.
What puts the “heart” in Heartland is our local, family owned business, our genuine and hardworking employees and our loyal customers, like you.  
It’s simple. “Nice People Buy From Nice People.”

2017 Chevy Malibu Features


                                   



The combination of style and performance of the new 2017 Chevy Malibu makes it unlike anything in its class. The 2017 Chevy Malibu’s new nine speed automatic transmission with easier handling and a more comfortable redesigned interior makes it a customer favorite. With the available hybrid model which includes a driver efficiency gauge to provide feedback on how you are driving and the revamped My Link system there is no questioning that this vehicle is smart and sexy.
The first thing that catches the customer’s attention is the exterior appearance of the Malibu. The sleek design also has high tech features which include blinker indicators on the side mirrors, blind spot monitoring, a panoramic moon roof and a spacious 15 foot trunk. While driving the Malibu it has a sporty feel and a responsive ride that differs from its competitors. With the upscale look and design it gives the all new Chevy Malibu a luxury car feel for an affordable price.
Chevy pulled out all the stops for the Chevy Malibu Premier Edition. This includes an 8 inch touch screen with navigation and Apple Car Play along with traffic updates and weather. Chevy paired cutting edge technology with an all time favorite Bose 9 speaker audio system. With this year’s Malibu, Chevy is introducing an all-new stability control system and optional driver confidence package including forward collision alert, front and rear park assist, following distance indicator, and forward automatic braking.
In addition, parents are loving the 11 available safety features and Teen Driver Mode. Teen Driver Mode is quickly becoming a customer favorite by allowing audible and visual warnings if the driver is speeding. The system will also mute the stereo if the driver and passengers are not wearing their seat belts.
Needless to say, the new 2017 Chevy Malibu is a must have! Luckily for you, your local Chevy dealer, Heartland Chevrolet, has a wide selection of new and pre-owned Chevy Malibu’s ranging from the base model to the Premier Edition. Regardless of the Malibu you choose, it’s one we are certain you will love.


Introducing the All New 2018 Chevy Equinox



The all new 2018 Chevy Equinox is turning heads with its redesigned body style. The compact crossover is paired with a fresh look and advanced technology for a completely modernized Equinox. The best way to describe the new 2018 Equinox is efficiency and luxury.

The more efficient Equinox is 400 pounds lighter. Surprisingly, the lack of the weight of the vehicle does not mean a lack of space. The 2018 Equinox is lighter yet has a larger cabin. With new folding seats it creates a flat floor in the trunk of the vehicle. Although the all new 2018 Equinox is shorter and lighter there is more cubic feet in the inside.

The all new luxurious 2018 Equinox is fully loaded yet user friendly. For the premium edition you get a wireless car charger, 8 inch touch screen and 360 degree camera. As well as a touchless automatic tailgate function. All you have to do is wave your foot under the left rear tire and the tailgate opens automatically. The advanced technology doesn’t stop there. The Equinox also includes a panoramic sunroof, a heated steering wheel as well as dual heated and cooled seats.
The 2018 Equinox also includes the standard safety features you would see in other similar Chevy’s.

There is no doubt that the all new 2018 Chevy Equinox is a head turner and for good reasons. The Chevy Equinox has been completely recreated with the perfect blend of luxury and efficiency.

With different models and technology options we know we can help you find the Equinox made for your lifestyle.

2017 Silverado LT vs LTZ





The all new 2017 Chevy Silverado has several packages and combinations available to suit every lifestyle. At Heartland Chevrolet the most popular Silverados are 1500 Z71 4WD LT Crew Cab versus a 1500 Z71 4WD LTZ Crew Cab. Depending on your lifestyle there are advantages to both packages.

The 2017 Chevy Silverado 1500 Z71 4WD LT Crew Cab starting at $47,505 MSRP is everything you need in a truck. The first identifier of this package is the painted bodyside moldings, door handles, and mirror caps. Another feature on the exterior of the LT Z71 Silverado is the LED headlights. This package also has outside heated and power adjustable mirrors. This Silverado has the same cutting edge technology that you see in similar Chevy’s with the 7 inch touch screen and Apple Car Play. To top off the 2017 Silverado LT Z71 it is a 6-speed automatic transmission and gets 22 miles per gallon on the highway.

On the other hand, the 2017 Chevy Silverado 1500 Z71 4WD LTZ Crew Cab starting at $50,685 MSRP is everything you want in a truck. The exterior of this package has chrome on the body side moldings, door handles, and mirrors. The LTZ package includes both LED headlights and LED tail lights. The LTZ version of the Chevy Silverado has dual heated and cooled seats as well as a heated steering. One of my favorite features of the 2017 Silverado LTZ is the Driver’s Preference Feature. This option allows the driver to set and save their preferences so they don’t have to readjust after someone else drives their vehicle. The LTZ package also gets you a spray-in bedliner and remote start. To finish up the 2017 Chevy Silverado LTZ is mated with a 8-speed automatic transmission and gets 20 miles per gallon on the highway.


The 2017 Chevy Silverado has a package to suit every lifestyle. For the month of June 2017, you can get a Silverado at Heartland Chevrolet for 17% off MSRP. We have a vehicle for everyone.





Take the Road Less Traveled with the 2017 Chevy Colorado




There is nothing sweeter than summer and an all-new Chevy Colorado. The 2017 Chevy Colorado has been revamped and is currently one of the most popular compact mid-sized trucks in the market to date. The reason for this is clear; the all new Chevy Colorado has luxury technology and performance capabilities that simply cannot be beat.

The 2017 Chevy Colorado comes fully equipped with the same luxury technology you see in other similar Chevy vehicles. This includes an 8 inch touch screen with My Link Navigation and Apple Car Play. It also comes with a 7 speaker Bose Audio system and 4G LTE WIFI, which can be connected to 7 devices at once. This simple technology gives the Chevy Colorado gives you all the technological luxuries you want in a truck.

The most impressive aspect of the 2017 Chevy Colorado is it’s performance. The 3.5L V6 engine has towing capabilities that are unlike any other compact mid-sized truck in the
market. The 2017 Colorado gets the bragging rights on towing capabilities as it can tow more than 7,000 pounds. It also has a longer bed and the easy corner step up on the bumper to make getting in the bed that much easier. To top that off the Chevy Colorado’s smooth and responsive ride makes it a must have this summer.



The 2017 Chevy Colorado is fully equipped with advanced technology and towing capabilities. The luxury technology and performance of the all-new 2017 Chevy Colorado makes it one of the most wanted trucks this summer. 

The 2017 Chevy Cruze Premier



The all new 2017 Chevy Cruze is a fan favorite because of its upscale appearance and straightforward technology. At Heartland Chevrolet we have a Chevy Cruze for every taste with a wide variety of offerings.

The 2017 Chevy Cruze is completely redesigned and improved. It’s larger yet nearly 250 pounds lighter than previous models. The sporty appearance of the exterior compliments the cutting edge technology in the interior. This includes a 7 inch touch screen infotech system equipped with MyLink and Apple Car Play, a multitude of safety features, 9 speaker Bose audio system, engine start/stop feature, and even lane assist in some models. This all new American made sedan has enhanced its driving experience to make it the second best seller in the market.

Not only is the 2017 Chevy Cruze technologically advanced but it's also sporty and efficient which makes it the perfect commuter vehicle. The new Chevy Cruze has a 1.4L turbocharged 4 cylinder engine. When this engine is paired with a 6 speed automatic transmission it helps the Cruze get an incredible 42 miles per gallon on the highway. The 4 cylinder turbocharged engine gives the Chevy Cruze the fuel economy the driver needs with the lively and responsive feel that the driver craves. This sporty vehicle is also practical with a 14.8 cubic foot trunk. Overall, the all new 2017 Chevy Cruze has the perfect the combination of efficiency and connectivity.

At Heartland Chevrolet there are a multitude of packages and offerings available to ensure you get the Chevy Cruze for you. The 2017 Chevy Cruze is a fan favorite because of its sleek and charming appearance, sporty and responsive ride, and its functionality. See for yourself why the Chevy Cruze is one of America’s top sellers.





Welcome to the Heartland Team



Being the fastest growing Chevrolet dealership in Kansas City doesn’t come without expansion. Heartland Chevrolet is proud to welcome Chris Galvan to our team in the summer of 2017. We expect Chris to bring experience and a new demographic to Heartland Chevrolet.

Chris has been added to our sales team making us come to a total of 10 sales people. His upbringing was immersed in a sales environment. When asked what his experience has brought him he said, “My father was a successful salesman for 13 years and through him I developed my passion in sales.'

Not only does Chris come with an extensive sales and customers service oriented work experience but he also comes with a laundry list of skills and talents. One of his skills is he is bilingual, in fact he can speak 5 different languages. In his free time he is mastering some of his favorite recipes and enjoying time with family.

We asked Chris why he chose Heartland Chevrolet and he explained that it was our family owned and oriented business environment and our values that aligned with his. We strive everyday to represent our simple motto, Nice People Buy From Nice People, while also serving our community.

We wish Chris a very warm welcome here at Heartland Chevrolet. Come to Heartland Chevrolet today to meet with our incredible sales staff like Chris Galvan.




The Best Time for New Beginnings is Now






The Best Time for New Beginnings is Now
A new year means a new start. For many of us, it is a chance to make major changes that we otherwise would not make. This could be because we simply do not know where to start or maybe we are too afraid of change. Whatever your reason is, Heartland does not wait for a New Year to make the necessary changes to keep our customers happy. We are always looking to improve our customer’s car buying experience.

Overall, when reflecting on 2017 a few questions come to mind:
1.) What went well?
2.) What did Heartland Chevrolet learn?
3.) Where are we going next?

What went well?      
After reflecting on the past year, Heartland Chevrolet is pleased with what went well in 2017. Heartland serves the Northland where we provide an income by employing over 60 families. Heartland Chevrolet is passionate about serving our community. In doing so, we supported our local Liberty School District by providing Student of the Month Certificates and Scholarships to the Fine Arts departments of both Liberty and Liberty North High School. We also supported Liberty and Liberty North athletics through a donation to their new football stadiums. Our most recent philanthropy was our meal bags through the City Mission Union. Each holiday season our goal is to provide a meal bag to at least 500 families in need; this year we exceeded our goal and provided meals for 577 families. We also work closely with Liberty Hospital through their Tree House Event where we help create funds, which will provide families with sick children a free stay at their on-site housing facility. For the NKC Baseball Association, Heartland Chevrolet sponsors all of the youth t-ball teams and provides baseball clinics in conjunction with the Royals for local teams. Two of our other philanthropies we participate in are that we an advocate for Big Brothers, Big Sisters and support the Hillcrest Hope Foundation through raffle items and donations. Overall, 2017 was a year full of blessings. We are fortunate to be able to give back to our community in which we serve and it is an honor to do so. We hope to be able to give even more for the years to come.

What did Heartland Learn?      
This past year was unlike any other and Heartland Chevrolet experienced great growth in all areas. While other dealerships struggle making changes that the industry requires to be successful; Heartland Chevrolet is constantly changing to improve our customer’s satisfaction. In fact, it is hard to describe what we learned this year, since we are constantly learning and improving each day. We take our customers feedback to heart and appreciate those who communicate with us when dissatisfaction arises. With the fast pace of today, many business lose track of what is actually important: our community, our employees and our customers. It can be hard at times to make all parties happy but Heartland had a successful year because we stuck with our strong ethics. This year we learned that people chose Heartland for our reputation of giving customers a fair value and an unmatched customer service experience. We plan to continue to learn and improve while still implementing our values.

Where are we going next?       
Change begins with us, and we have to make a conscious effort to make changes towards progress every day. Heartland Chevrolet believes that stripping down how we do business to our roots we can effectively make changes without losing who we are. By appreciating our past and learning from what got us here Heartland Chevrolet will continue to make progress while still being your trusted, hometown Chevy dealer. The year of 2017 was the year of growth and giving. Stay tuned to see how 2018 ends up because the best is yet to come.

Until then, we wish you all peace, and love in the New Year.


…to be continued.  


Trunk Wars


As Eric Cartman once said… “Well, I’m pissed off!”

I get a bit riled than when self-proclaimed experts make statements that are simply not true, or may be true but are completely irrelevant to a point they are trying to make, particularly when the intent is to just to rip apart some product that they seem to hate, especially when it comes to the Focus Electric or Volt, which in my non-expert opinion, are two well-designed plug-in electric vehicles for the masses.

Case in point… there’s a fair number of complaints about the trunk space of the Volt and Focus Electric, particularly from have-nots that bought something else or don’t own an EV yet. I guess there’s a price to pay for beauty, and both of these cars  are arguably  the best looking of the reasonably priced EV sedans currently available. Perhaps the sweeping roofline contributes to the visually appealing shape of both sedans, but does it really tax available cargo space, especially when a huge battery system needs to be stuffed somewhere?

Much of the incessant whining comes in the form of comparisons to the trunks of ICE versions of these vehicles. That’s because behind the rear seats, the Volt has 33% less cargo volume than the Cruze (10 cu ft versus 15 cu ft), and the Focus Electric has almost 40% less than  its ICE siblings (14.5 cu ft vs 23.8 cu ft). But really, who cares how much space is “lost” when we’re in the market for an EV? If I’m fixated on going electric, why should I give  a rat’s ass what can fit behind the rear seats some ICE vehicle that I have absolutely no interest in acquiring?  What I might care about is how trunk space compares between competing  EVs.

So here it is, reasonably-priced EV sedans ranked from first to last, based on cargo space behind the  rear seat. Data came from edmunds.com and manufacturer websites.
    1. Nissan Leaf            23.6 cu ft
    2. Ford Focus Electric    14.5 cu ft
    3. Mitsubishi MiEV        13.2 cu ft
    4. Honda Fit EV           12.0 cu ft
    5. Chevy Volt             10.6 cu ft
    6. Chevy Spark             9.6 cu ft
      What surprised me is that I thought the Volt had more room than that; however that’s just based on looking at images on the internet and one in-person peek under the hatch. Looks can be deceiving, I guess, but it seems to be a highly usable space, since I prefer a shallow area with lots of floor space rather than a deep pocket that forces me to stack things up.  Also, for safety reasons, I prefer a space that provides some distance between the rear bumper and my kids’ butts when they’re sitting in the back seat.  But that’s just me.

      In the end, the Leaf takes the cake on this one, thanks to its highly functional shape. What really got me laughing is that the Focus Electric has the most trunk space out of all the ICE-based EVs on this list, which is something those righteous, Ford-hating self-proclaimed experts should chew on for a few minutes. Also, note that the Focus Electric beat out the MiEV, which purportedly lost absolutely no trunk space in its conversion to an EV. Guess it didn’t have much to start with in the first place.

      In case you’re wondering, I didn’t include the Prius plug-in because, in my opinion, its electric-only range makes it more of a hybrid than an electric. And I didn’t include that cute little 500e since it’s a two-door. Off the record, it’s got about 7 cu ft behind its back seats, which would put it dead last on this list, but to me that’s not a fair comparison.

      Just for grins, I looked at different compact ICE vehicles other than the Focus, which seems to have a LOT of space back there…  Turns out the 3-series sedan and Corolla have 13 cu ft, a Civic sedan has 12.5 cu ft, the Sentra has 15 cu ft, a C-Class sedan has 12.6 cu ft,  and my old 2005 C230 Sport sedan has 9.9 cu ft. Bottom line… all the EVs in the above list have  a rear cargo capacity that’s similar to ICE counterparts; the Leaf and ICE Focus just seem to really excel when it comes to trunk space.

      So anyway, I hope this helps clear the air on a trivial matter, especially for those looking to step up to an EV. I hope I’ve convinced you that trunk space comparison is truly trivial… these EVs give you as much space as comparably-sized mass-produced ICE vehicles. In other words, if you fit your daily routine into a small car now, you will have no problem fitting it into one of these fine EVs. All you need to do is figure out if you can live with the limited electric range.

      PS – for a great little write-up on living with an EV trunk (with pictures too!),  see jamiegeek’s blog (http://jamiegeek.myevblog.com), “Dude, where’s my trunk?”.

      “It’s just a car.”


      Utter those four words to any car enthusiast when they’re talking about their four-wheeled prized possession or object of deep desire, and I guarantee that you’ll raise the hair on their back. That is, if they have hair back there. I don’t (for genetic reasons, and no, I’m not a girl), but instinctively my nostrils flare and vision becomes focused and crystal clear. Ready to battle.

      Not this time, though. After all, she is my wife. So when she said those four words, I had a different reaction. It just hurt. Left me speechless. For better or for worse, and that was definitely not one of the better moments. Why would she say that? She knows how crazy I  am about cars, that it is in fact because of such dementia that we met and married. We both shared the love for  racing against time,  mostly sideways and sometimes  airborne, through a forest or over mountains that offered spectacular views of the high desert, leaving a long plume of dust in our wake. We met at a rally school; she was learning to be a navigator and I was one of the drivers providing rides on the training course. She climbed into the truck, I got her airborne. The rest is history.

      I was probably getting on her nerves, going on and on (and on) about taking my beloved Focus Electric to this Sunday’s National Plug-In event in Northridge, to be amongst other EVs of varying origins. A time to chat – in person,  just like the old days – with other enthusiasts about the trials and tribulations of being an early adopter. To learn about what it’s like to live with other breeds, perhaps adding one of them to the very short list of candidates being considered for joining the family fleet next year. After about five minutes of this self-indulgent babbling, she looks me in the eye.

      “It’s just a car.”

      Ouch. I just stood there for a moment, then walked away, baffled at why she would lash out at me like that. Then it hit me…  maybe she really thought the FFE was, well,  just another car. No big deal, just a means to get from Point A to Point B. But how could she think that of any EV? Others seem to think it’s special, not just me. When I first started driving my FFE, it garnered more attention than any other car I’ve ever had. More than the Corvettes, the AE86, the SCCA Rallytruck Series Mitsu, the ur-Quattro coupe, even the H3 (although that thing caused unwanted negative attention). In no other car have I been nearly sideswiped several times by other drivers trying to read a door emblem (yes, it's electric!). And I’ve been a minute or two late to a few meetings because someone in the parking lot wanted to know a little bit about my ride. I’ve even had some Hollywood-looking dude in a sleek 5-series stop me on the 405 freeway just to ask if it was pure electric, then give me an enthusiastic thumbs-up when I nodded in affirmation. So many others overtly express their appreciation or curiosity  for EVs, why can’t she? The rebirth of The Electric Vehicle, and this time it looks like it’s here to stay… isn’t that something worth celebrating at least once a year?

      I now realize that my wife is already at the end state, after only eight months of having an EV as part of our family. Just like the ATM card, microwave oven, smartphone, and numerous other innovations, an EV has been seamlessly integrated into our daily routine and is just another technology that enables us to maintain our current quality of life. To her, celebrating electric vehicles is no less insane than celebrating laptop computers, wireless mice, or indoor plumbing.

      I’m definitely not at that end state yet. I appreciate and enjoy life with an EV as if it is a journey into uncharted territory that very, very few others have chosen to take. So gathering and celebrating  is most appropriate, to share stories with fellow explorers and to help others gain the knowledge and courage to join us. Celebrate now, knowing that one day EVs will be as common as indoor plumbing, and there will be no reason to celebrate.

      http://www.pluginday.org/events.php

      National Plug-in Day, Northridge CA


      What a day!  Much thanks to Eric, the very young organizer that pulled this together in two weeks! For a moment I thought it was going to be just him and me with his Model S and my Focus Electric, but fortunately the registration picked up at a progressively increasing rate and it grew into a wonderful gathering.

      Here are several pictures I took at the event. I was first inclined to caption each photo, identifying the vehicles captured in each image, but I think I’d rather talk about what captured me, which were the folks behind the steering wheels of some fine automobiles.

      First and foremost, there’s Eric, the young man wearing a red Tesla shirt and a digital SLR camera. A man of action. I suspect many other EV enthusiasts, particularly over-tasked mid-life folk like me, living in the valleys north of Los Angeles, were wishing that there was an event in our area. Many of us have very busy Saturdays… be it AYSO games, little league, weekly foraging at the big box store, or in my case, all three. We needed a Sunday event close to home, and Eric made it happen. Thanks again, Eric!

      Then there’s the owner of a beautiful white Model S that was tagged in the rear last Friday by a cargo van. No matter – he put his car on display anyway,  showing everyone how well one of the safest cars on Earth performs in a real-world freeway mishap. He also invited me to sit in the cockpit, then walked me through the controls and displays… I was simply in awe and am now convinced that the Model S is worth every penny of its asking price.

      I truly enjoyed every story that fellow early adopters and soon-to-be early adopters shared with me. I learned so much about Teslas, LEAFs, RAV4 EVs, Volts, the 500e, and the Zeroes, much more than can be gleaned from a LED-backlit screen wired to the internet.

      Naturally, I also enjoyed poring over every single vehicle at the show. I loved the fact that many were in their everyday state, not all were washed and waxed to perfection. The dirt bike had dirt on it. Trunks had files, boxes, and bags in them, which made it really easy to visualize just how much the back of a Model S or LEAF can swallow (a lot!).

      In total there were over 30 vehicles and 100 people registered; actual turnout seemed to be on par with that. It was a low-key event… no media coverage, no goodie bags or free t-shirts, no sensational signage. Just a whole lot of sharing and camaraderie between enthusiastic owners, curious potential owners, and one awesome dealer rep from Woodland Hills Nissan.

      Charge Depleted


      It's inevitable. If you own an all-electric vehicle, you will be asked.

      “Have you ever run out of charge?”

      A perfectly reasonable and appropriate question from someone contemplating EV ownership, thanks to the current state of battery technology. It’s also an engaging topic for EV owners to discuss, sharing stories of how they ran an experiment to test the range limit of their vehicle, or how they have come so perilously close to the end of the line that their EV resorted to some kind “limp mode” to extract as many miles (or yards) out of that last fraction of a usable kWh remaining in the battery.

      For me, answering that question is somewhat cleansing (i.e. forgive me Father, for I have sinned), because unfortunately my answer is yes. I have run out of charge. Once. So far. Never again. And out of the many BEV owners online and in person I’ve talked to, only one other person has confessed. Luckily for him, he was maybe a hundred feet or two from a receptacle, so he was able to push his beloved Focus Electric to salvation. As for me? Well, if you haven’t seen the story in one of the Focus Electric forums, please read on…


      February 4, 2013… it happened on my FFE’s maiden voyage, a 78 mile round-trip commute to work, with a 1200ft elevation loss/gain, and stop-and-go freeway traffic for about 30% of the trip. Did not intend to go round-trip on a single charge, but I thought my chargepoint account was set up for the charging station at work, and it wasn’t. Fortunately I elected to freeze my extremities on the way down to work (kept the heater and bun warmers off), so I had well over 60% of charge left, which the FFE translated to 62 miles, to get me back home.

      Well, that wasn’t enough for a 38 mile, 1200ft elevation gain. But, damn-the-torpedoes idiot that I am, I opted out of every opportunity to stop for a quick jolt at a free charger or Blink station along the way. Heck, I even thought I was going to make it when FFE was telling me I had a mile of charge left with 7 miles to go. Stupid, in hindsight.

      Then it happened. “Charge depleted, pull over safely”. I felt a chill down my spine, and it wasn’t because all life support systems were shut down for the entire trip. I was still 4 miles from home, going uphill before a final descent into the valley.

      I slowed down from 50-55 to 35-40mph, with semis blowing by me as I crawled up the truck bypass. Went about a mile more until the charge was really depleted. The crest of the hill was within sight, but my speed was gradually falling… 25.. 20… 10… 5… I thought we were on the downhill side by now, but it must have been an optical illusion… we were moving, at a leisurely walking pace, but the speedo needle was on zero.

      I got religious for a moment.

      Speed finally started picking up after we really crested the hill, got to about 15mph when I lightly braked, maintaining 15-20mph all the way down in hopes that we’d generate enough energy to drive home. No such luck – still had zero range at the bottom of the hill, so I pulled into a park and ride area and shut down, making sure the FFE was positioned for a quick tow hookup.

      So now I know – charge depleted means, well, that the charge is depleted. Got maybe a mile or three to go. No “reserve” like in most ICE cars – which I’ve taken 20-30 miles on fumes a number of times.

      Also – Ford Roadside assistance works well. Free of charge, very courteous, and perhaps even expecting the call…

      “Ford or Lincoln?” she asked.
      “Ford, a Focus Electric.”
      “Aww, did you run out of charge?”
      “Yup.”
      “Don’t worry honey, that’s why we’re here.”

      That's right, she called me 'honey'. In a sweet southern drawl, no less. Suddenly I felt better about this sorry situation I’ve inflicted on myself. In fact, if I wasn’t happily married, I’d have asked her out for a cup of coffee or something.

      Prolonging Life


      From what I’ve seen, much of the angst of those contemplating EV ownership is centered around the battery. Range anxiety seems to be the most prevalent worry bead.

      Another source of angst is battery life. And why not? For those not driving an EV yet, their only experience with batteries in cars is with lead-acid units that last five to seven years before crapping out. Even worse, their only experience with Li-ion batteries is probably with cell phone and laptop power sources that suffer noticeably degraded performance after a couple of years of continuous use. Not to mention the fact that there are stories of LEAF owners out there that lost 20% or more of their range after two or three years. Why should we believe that the batteries in EVs will fare any better than cell phone and laptop batteries?

      Fortunately, my Focus Electric came with an 8-year/100K mile warranty on its thermally-managed Li-ion battery, so initially I didn’t worry too much about battery life, figuring that I can just ditch the car after three years if the battery turns into a relatively useless brick. But in short order I fell in love with the car, and since it might be a keeper, I started surfing the net for battery info and started paying attention to articles offering tips on prolonging Li-ion battery life in a plug-in EV.

      There’s lots of stuff out there, but this is one that I like to refer folks to, from insideevs.com:

      Understanding Battery Capacity Loss From A Four Year BMW Electric Trial Veteran

      In short, five tips offered in this article are (in case you don’t want to read through the whole thing):
      1. Avoid deep discharge.
      2. Don’t leave a fully charged EV sitting unused for long periods of time.
      3. Avoid excessive fast charging.
      4. Don’t leave the car parked in a hot parking lot in direct sunlight if possible.
      5. If you don’t need all the range the car can offer on a daily basis, then don’t fully charge it every night.
      There are other similar articles out there on prolonging EV battery life, they pretty much say the same thing, but it’s nice to have a second source to help draw your own conclusions and plan of action. So here’s my second favorite, from plugincars.com:

      Eight Tips to Extend Battery Life of Your Electric Car

      This article has more tips than the previous one, but they center around the same three mantras as the first article: (1) avoid deep discharge/full charge, (2) avoid excessive fast charging, and (3) keep the battery cool.

      As an Enginerd, I yearned for technical information that these tips are based on, as well as some specific data and values that can provide better guidance (i.e. how cool is cool?). Fortunately, batteryuniversity.com is a great reference for such information:

      How to Prolong Lithium-based Batteries

      Interesting stuff in this article includes a comparison of cycle life as a function of depth of discharge, which illuminates why we should avoid full charging and deep discharging. It also illustrates the effects of elevated charge voltages on cycle life, which backs up the the tip to avoid excessive DC fast charging. It talks about capacity loss as a function of temperature and state of charge:

      “Lithium-ion suffers from stress when exposed to heat, so does keeping a cell at a high charge voltage. A battery dwelling above 30°C (86°F) is considered elevated temperature and for most Li-ion, a voltage above 4.10V/cell is deemed as high voltage. Exposing the battery to high temperature and dwelling in a full state-of-charge for an extended time can be more stressful than cycling.”

      With 86F being a considered an elevated temperature, it’s no wonder that a thermal management system should be considered a necessity for an EV. It also explains why I’m constantly frying laptop and cell phone batteries, which have no thermal management system.

      Although not published anywhere, owners of Focus Electrics have figured out that only about 85% of the battery’s advertised capacity is used, leaving a 15% reserve. One owner on myfocuselectric.com did a pretty good analysis (in my opinion), and surmised that 10% of that reserve, about 2kWh, is used to avoid full discharge, and 5% (about 1kWh) is used as a buffer to avoid full charge. I would think other EVs also implement similar reserves and buffers to prolong battery life.

      What about when we need to leave our EV unplugged at some parking facility, like at an airport, for a long period of time? Well, here is another batteryuniversity.com article that might help:

      How to Store Batteries

      This article addresses how to store several types of batteries, including Li-ion. In essence it says to avoid storing at elevated temperatures, and that leaving it at a partial state-of-charge, ideally 40%, is recommended.

      Oh, there’s one more article on this subject of prolonging life that I like. It's from DesignNews, one of my favorite trade rags:

      Can EV Batteries Last 20 Years?

      This article states, “Lithium-ion battery packs need to stay as close as possible to a 50 percent charge”… “usually going no higher than 80 percent and no lower than 20 percent.” It’s a good read, explains why we should expect thermally managed Li-ion batteries to last 20 years before losing 20% of its capacity… as long as we treat them right.

      The Sound(s) of Silence


      Silence. That’s got to be one of the most appealing virtues of an EV for many of us early adopters. I didn’t really experience it during the test drive; I was too busy yapping away with the guy in the passenger seat wearing a tie. I’m a has-been amateur racer, he moonlights as a stunt car driver. We had a lot to talk about. So I didn’t really notice just how quiet an EV can be until after the papers were signed and I was well on the way home.

      Tire rumble. Wind noise. That’s it. That’s all I really noticed. At first it felt surreal; like being in a dream, because in dreams, there always seems to be something a little bit wrong. Something missing or out of place. Did I really buy a Focus Electric? Let's see... I wasn’t naked, nor was I driving over a cliff. And I still hadn’t heard an alarm clock in the distance, progressively getting louder and louder until it sounded like it was on a nightstand next to my side of the bed. Must be the real thing.

      Just for kicks, I turned off the climate control system fan. I then noticed the soft, high-pitched whir of the motor/drivetrain. Hard to hear at a constant speed, much more pronounced when accelerating or off the pedal. Autocar described it best in a first-drive review of the euro-built Focus Electric:

      “At some speeds there’s also a faint but pleasing whistle from the engine bay that, in quality if not volume, is akin to a Cold War jet fighter taxiing.”

      I love reading articles and reviews from across the pond. They really know how to write over there.

      Close to home, I rolled my window down and started noticing other sounds, while driving at about 20mph, that I don’t ever recall hearing while driving my ICE cars through the neighborhood.  Kids playing off in the distance. Leaves rustling in a gentle breeze. A couple talking while on their daily stroll. The soft squeak of tire tread blocks rubbing against the wide, smooth, white paint stripe as I slowly pull away from a stop sign. A crinkling sound as I drive over gravel – just several small stones, not a large patch – that gathered on the pavement at the corner of my street. I was simply amazed.

      After 12000 miles, the Focus Electric is still as silent as it was eight months ago, but the novelty has worn off for the most part, except under heavy acceleration. I’m still not used to the utter silence while rocketing from 30mph to 70+mph; I’m so used to hearing hundreds of confined explosions per second increasing in volume and frequency that the lack of that corresponding noise makes it seem like I'm accelerating even harder than I really am. It’s the exact opposite effect of those hollowed-out coffee can mufflers and tailpipes that kids put on old automatic-transmissioned Civics and Integras; those things sound like they should be at warp speed when taking off from a stop light, yet I pass them as if they are standing still.

      Unlike many early adopters, I do occasionally miss the romantic sound of a properly tuned internal combustion engine. Sometimes I drive the truck on short errands, just to hear the rumble and roar of a modern Dodge Hemi. And I do enjoy driving my Focus Electric's ICE backup... Mercedes did a great job giving their supercharged 4-cylinder C230 Kompressor Sport Sedan a noticeable lope at idle and beautiful song at full throttle. Or at any throttle, for that matter.

      Nostalgia aside, for the day-in and day-out routine, the most gratifying sound for me is now that of a pure electric vehicle.  My own personal Cold War jet fighter.

      Free Electrons!


      Woohoo! Looks like I can cross that one off of the bucket list sooner than I thought. Until now, I’ve always had to pay to charge up my Focus Electric. Kudos to the City of Beverly Hills for providing free electricity to go along with two free hours of covered parking in their municipal parking garage, for poor souls like me that drive so much that they’re bound to get an undeserved speeding ticket that begs to be challenged in court.

      He said he clocked me at 50 in a 35 with his laser gun. From my perspective, I figure that he did this while mounting his motorcycle with his backside turned toward me. He must have had that laser gun strapped to his right butt cheek, pointing in my general direction. Or maybe there’s some newfangled speed sensing device that can detect the velocity of an object that’s not in line-of-sight. How else can he explain how fast I was going before we saw each other? I was coming over a hill and spotted him mounting his bike across the street, at the bottom of the hill as I crested.  Regardless, I can’t believe he pulled me over… I’m in an electric vehicle, for crying out loud…  aren’t these things supposed to be painfully slow? Shouldn’t he have seen the “Electric” emblem on my hatch while giving chase, then just back off and let me go since there was no way such a contraption could have been doing 50mph uphill? Unfortunately for me, that’s not how things went down.


      BHFortunately we have California’s basic speed law, which in essence allows folks to exceed the posted speed limit as long as they’re going under 55mph and can prove that the conditions were not unsafe (i.e. clear day, no traffic). So I decided to challenge the ticket, and I’m glad I did, so far… got a free charge out of it, for starters. Then I got free admission to an impromptu comedy performance… the judge doing arraignments was hilarious and upbeat, commenting on how folks dress, telling us about her flu shot ordeal earlier in the day, and making fun of folks that were late or dozing off. If you ever get a traffic ticket in Los Angeles, ask for a change of venue to the Beverly Hills courthouse, then prepare to be entertained. Too bad the court is only used for arraignments.

      One more thing I learned by fighting this ticket… the California Vehicle Code (CVC 22511) says it’s illegal to not practice basic charging etiquette, so long as there’s a sign posted indicating so (see picture).

      How cool is that? A city that enforces charging etiquette, and a state that makes it easy for them to do so. Hopefully others follow suit.


      Who farted?!


      Okay, this is weird. Not that I’m complaining, since I’ve always wanted superhuman powers. Unexpectedly, with an electric vehicle as my trusty sidekick, this once-childhood dream is becoming a reality.

      I mentioned in a previous rant that my hearing has improved dramatically;  I can now hear faint sounds while driving my Focus Electric that I’ve never heard before while driving any other car. You know, like the Bionic Woman, except that I’m a man. Sure, the logical explanation for this phenomena is that an electric vehicle doesn’t have a noisy engine to mask out those faint sounds. So my hearing is probably still permanently damaged from too many rock concerts and one incredibly loud Fender Mustang played through an amp turned up to 11.

      If it was just one of my six senses sharpening up, I’d succumb to the logical explanation and leave it at that. But my sense of smell also improves when driving the FFE. Sometimes, with this particular superhuman power,  I can actually smell what goes on inside of cars around me. For instance, this past Monday morning I picked up a slight stench of cigarette smoke while crawling southbound in the 405 HOV lane. The stench grew stronger as I inched up to a black LeSabre with the driver’s window rolled down. It reached maximum putridity when we were wheel-to-wheel, then fortunately faded away as I slowly pulled ahead. All this while my windows were rolled up, fan on its lowest setting. Funny thing was that the guy in the LeSabre wasn’t even smoking, as far as I could tell. Apparently the car just stunk of it.

      On another recent commute I’ve smelled an alluring perfume while moseying past an older but very well-maintained 325 convertible, driven by an equally well-maintained woman in her thirties. I’ve also picked up the distinct smell of gear oil, 75w90 by my calculation, as I approached and passed an early-1990s Silverado. Perhaps he just changed his diff oil and didn’t do a good job of cleaning up. And get this – on the way home yesterday, going north on the 405 toward Sunset Boulevard, somebody somewhere was smoking a joint. Which was uncanny, since there wasn’t a single VW Microbus in sight. I switched lanes and saw  a new white Prius hybrid with the sunroof and rear window cracked open. Looked suspicious, so I pulled up next to it, and sure enough, the dude was toking away. Unbelievable.

      I’ve also picked up new scents while at speed that I’ve never noticed before. No matter which car I drive on my commute on the 405, I can always count on catching a whiff of the Budweiser beer factory, then ten minutes later, getting hit by the rotting stench of, well, something rotting, somewhere near the Sepulveda dam. But when I drive the Focus Electric, I can also smell other pleasantries emanating from establishments that can’t even be seen from the freeway, like bacon and eggs from a restaurant just north of the beer factory, and the intoxicating, unmistakable aroma of McDonald’s french fries lingering somewhere between the Victory and Sherman Way exits. These are new scents I’ve just recently noticed on a daily commute that has been a routine for the last twelve years, thanks to my recently developed superhuman sense of smell.

      Let’s pretend for a moment that such nonsense is, in fact, nonsense. But how else can we explain why one might be able to pick up more scents in an EV than in an ICE vehicle? Bored to tears during one unusually long commute to work, I decided to play devil’s advocate, and came up with one word: heat. Tons of it. How much? By my calculation, an ICE produces over three times the amount of heat per hour than a gas furnace sized for a 3000 square foot house.  After a quick search of the internet and crunching some numbers, it looks like a 200hp internal combustion engine wastes about 400,000 BTU of heat per hour, dissipated mostly through the cooling system and exhaust. This heat escapes around the car, which probably prevents the surrounding cooler air from entering the car’s ventilation system without somehow  being  affected, perhaps diluted, by the hot air. In comparison, an EV motor produces such a small amount of  heat that it doesn’t even need much of a cooling system, so ambient air can enter the EV’s ventilation system, scents and all, undiluted.

      Unfortunately this explanation seems slightly more plausible than my superhuman power theory, which means that in all likelihood I’m still just a normal guy.

      Damn. Sometimes reality stinks.

      Provoked


      I don’t know about you, but when a dog walks up to me and sniffs my butt, it’s awkward. Perhaps even a bit violating, at first. But it’s typically excusable for a dog to do that, since to him it’s a friendly gesture. He’s just saying “Hello, human.” I turn around, then end up giving the dog a rub on the head after letting him sniff the back of my hand for a few seconds. He wags, I smile, we part ways. Life is good.

      But what about when a fellow human comes up behind me and sticks his nose where the sun don’t shine? Very inappropriate, if you ask me, even when we’re each clad in well over a ton of rolling metal. I found myself in this undesirable situation a couple of nights ago while rounding my favorite two-lane cloverleaf. It’s my favorite because it usually means I’m less than five minutes from home. It’s also my favorite because it happens to be a wonderful strip of asphalt, thoughtfully shaped into a downhill, banked, 270-degree constant radius turn that can be fun at speeds far lower than the posted legal limit. In the Focus Electric, I typically coast down from 70mph to 50mph as I enter the cloverleaf, feathering off of the regen in the first part of the turn until my speed drops under 40mph. I maintain that speed through the middle third of the turn, then start applying more power such that I’m doing 45mph at the exit. Although faster than most other traffic that takes that offramp, it’s a pretty mild pace that induces some body roll, but is well within the limits of tire adhesion.  I take it easy because at $179 a pop from Tire Rack, I’d rather not shorten the tread life of those OE Michelins.

      Unless, of course, I’m being dogged from the rear.

      I saw him about a hundred yards behind in the left lane, coming in a little hot, and I was in the right lane behind a minivan doing about 60. I signaled and switched over to the left lane while he was still way back there and passed the minivan while coasting into the turn at about 50, like usual. That must have ticked him off because by the middle of the turn he was riding my butt. So I got on the throttle earlier in the turn than usual and he still kept riding me; all I could see through my grimy rear window were the top halves of his low beams. I figured he couldn’t be more than a couple of feet from my rear bumper. So I squeezed it to the floor and exited the turn at about 8/10ths.

      For those of that don’t race, 10/10ths is as fast as you can go while still making the turn, usually in a 4-wheel drift at max adhesion. 11/10ths is when you end up in the weeds, or in this case, into opposing traffic, over a curb, through a chain link fence, and then finally in the weeds. So at 8/10ths I was playing it safe. I backed off  as I crossed under the freeway and glanced in my rear mirror – and it looked like the guy must have given up right away. He was way back there.

      I was a little disappointed. Most folks that tailgate like that or try to out-accelerate me going up an onramp (usually Bimmers, not sure why) try much harder to keep up; some stay on it until they can pass me, which typically is after I back off near the FFE’s speed limiter. I’m thinking that this guy maybe knew a little something about EVs, and backed off right away once he figured I was at full tilt. Or maybe, like most others, he knew nothing of the instantaneous response of a single-speed EV with a flat torque curve that enables us to add another 10-20 mph much quicker than most ICE vehicles, which generally have to downshift to achieve max acceleration.

      I wanted to see what kind of car he had, so I slowed way down, but he kept his distance for the next mile, staying maybe a couple of hundred yards behind me. Was he embarrassed? Stunned? Texting someone about how badly he got schooled by a freaking electric golf cart?

      I finally caught a glimpse of him in my rear view mirror as I made a right turn into a mini-mall. The front grille and 18-inch factory alloys were unmistakable… it was a Ford Focus ST, the very car that had me salivating for Ford’s C-platform in the first place.

      Life is good.